Tested by thousands of co-living tenants in hundreds of different properties, our system has been created and developed over the last 6 years to arrive at a product that is a comprehensive and easy-to-use digital management tool for co-living.
Unlike conventional property management software, which typically understands one property as one unit and has been designed for managing agents to liaise between landlords and tenants, our platform focuses on improving workflow and cross-functionality between all stakeholders and across all departments.
Property management, tenants, lettings, facilities, maintenance, cleaning and finance are all interlinked and controlled in one space.
The system consists of a software connected with an iOS/Android mobile app which allows tenants, team members and contractors to access information and data. In addition, users are able to open tickets, rate services, enter/terminate/renew leases, pay rent, submit invoices, receive notifications on time and connect with different departments. This ensures a streamlined approach to information which in turn allows it to flow throughout the organization in an efficient manner.
Property managers can communicate with tenants and schedule contractors via the app, allowing all parties to access information and keep track of history, performance and client data.
Each tenant has a speciﬁc ﬁle that is not directly linked to a particular property. Instead, the system recognizes tenants as independent active customers which, for instance, allows managers to relocate tenants between different properties with one click. This is extremely advantageous as it means that managers do not have to terminate one contract to enter a new one.
Our platform allows internal and external letting teams to access all the information required to facilitate and streamline lettings services. Existing customer information is held in line with GDPR policy. Other beneﬁts include:
Storage of data including the payment history, tracking lease terms, deposits and rent collection allows management to keep track of KPIs.
Our iOS and Android mobile app offer tangible benefits for tenants: